Explore the FAQs and discover why vSeeBox is the ultimate choice for your home entertainment needs.

What is vSeeBox?

vSeeBox is a popular Android TV box designed for easy and reliable home entertainment.Using vSeeBox is simple—just connect it to your TV and link it to Wi-Fi or Ethernet, and you can start enjoying a smooth and high-quality entertainment experience at home.vSeeBox also uses advanced video compression technology that improves data efficiency while maintaining the same picture quality. It can reduce bandwidth usage by over 50%, helping deliver smoother playback, less buffering, and a more stable viewing experience.

Is VseeBox Legal?

Yes, vSeeBox is legal in the US. There have been several contemplations regarding the legality of the android TV box since its launch because the features used in the TV box are mainly applicable for mobile phone devices.

However, the company has declared that no one will have to face any legal issues for using the vSeeBox. But yes, if you are accessing digital TV without paying for the same, you will have to confront the legal department since streaming anything without having a subscription is a crime.

Where can I use vSeeBox?

vSeeBox can be used anywhere in the world! Whether you're at home, traveling, or on a road trip, it provides top-notch entertainment. (Note: Service is currently unavailable in China.)

Do I Need VPN to Use VseeBox?

Not compulsory to have VPN to use vSeeBox. If you use 3rd party apps often / need to change the location for a service area with apps like Netflix, we recommend having one.

Can I expand vSeeBox's storage?

Yes, you can use a TF card to expand storage. It supports FAT format cards with storage capacities of 2GB, 4GB, 8GB, 16GB, 32GB, and 64GB. Note that apps installed on the TF card must be in APK format.

Does vSeeBox support 4K streaming?

Yes, vSeeBox supports 4K Ultra HD streaming for a high-quality viewing experience.

Can I install apps on vSeeBox?

Yes, you can install additional apps. vSeeBox supports the Google Android TV system, allowing you to download official apps from the Google Play Store. For third-party apps, visit the Market on the Home Page.

vSeeBox Setup And Installation

How to add to favorites?

Method 1:
Press and hold the “OK” button on your remote while highlighting an item. A white heart icon will appear when the item has been successfully added to your Favorites. To remove it from Favorites, press and hold the “OK” button on the same item again.

Method 2:
Open the application menu and navigate to the Favorites section. From there, you can manage your preferred items and personalize your Favorites collection. To remove an item, simply select it again.

How can I track my favorite list?

You can find the "Favorites" option at the top of the home page. To remove an item from your favorites, hover your cursor over the corresponding movie or TV series and press the "Menu" button on your remote control.

How to pair the Bluetooth Remote?

Please visit the Bluetooth section: Home Screen settings row, System settings, and Bluetooth. Choose Pair new device.

To pair the Bluetooth remote, hold both [OK] and [VOL-] buttons until the red light flashes on the remote indicator. Now new device "vSeeBox Remoter" will show there, and connect it.

How to reset my vSeeBox? Will factory reset erase my Apps?

Factory reset will erase all data and caches on the vSeeBox. However, you can install the apps back after resetting.You can find that on: 3rd row home screen - system settings - device preference - reset - erase everything.

TV box missing after setup

Factory reset will erase all data and caches on the vSeeBox. However, you can install the apps back after resetting.You can find that on: 3rd row home screen - system settings - device preference - reset - erase everything.

How can I turn subtitles on/off?

Some of our VODs have different subtitles even in different languages for you to choose from. Press the Menu button on your remote during the VOD streaming, in Subtitles, you can choose None (for closing subtitles), or subtitles in different languages.